Shipping policy
Wusut Shipping Policy
At Wusut, we aim to deliver your orders in a timely and efficient manner. Below is our shipping policy, which outlines the details of our shipping services.
Shipping Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed after 5 PM EST will be processed the next business day.
- Once your order is processed, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
We offer standard shipping with delivery times of 4 to 7 business days within the United States. Shipping rates will be calculated at checkout based on your location and the weight of the order.
Shipping Carrier
We use trusted shipping carriers to ensure the safe and timely delivery of your orders. You will receive tracking information via email once your order has been shipped.
Shipping Restrictions
- Currently, we only ship within the United States.
- We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.
Shipping Delays
While we aim to meet the estimated delivery times, there may be occasional delays due to factors outside of our control, such as weather conditions, carrier issues, or holidays. If there is a significant delay in your order, we will notify you via email.
Lost or Damaged Items
If your order arrives damaged or is lost during shipping, please contact us at info@wusut.com with your order number and details. We will work with the shipping carrier to resolve the issue.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your delivery via the shipping carrier's website.
For any additional questions or concerns about shipping, please contact us at info@wusut.com.