Shipping policy
At Wusut, we aim to deliver your orders in a timely and efficient manner. Below you'll find everything you need to know about our shipping process.
Order Processing Time
All orders are processed within 1–2 business days (excluding weekends and public holidays). Orders placed after 5:00 PM EST will be processed the following business day.
Once your order has been processed, you will receive a confirmation email with your tracking details.
Shipping Rates & Delivery Times
We offer standard shipping within the United States with an estimated delivery time of 4–7 business days. Shipping rates are calculated at checkout based on your location and the weight of your order.
Shipping Carriers
We work with trusted shipping carriers to ensure the safe and timely delivery of your orders. You will receive tracking information via email as soon as your order has been shipped.
Shipping Restrictions
Please note the following limitations on our shipping services:
- We currently ship within the United States only
- We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories
Shipping Delays
While we do our best to meet estimated delivery times, occasional delays may occur due to factors outside of our control, including weather conditions, carrier disruptions, or public holidays. If your order experiences a significant delay, we will notify you via email as soon as possible.
Lost or Damaged Items
If your order arrives damaged or is lost during transit, please contact us at info@wusut.com with your order number and a description of the issue. We will work with the carrier to resolve the matter promptly.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to monitor your delivery progress directly on the carrier's website.
Contact Us
For any additional questions or concerns about shipping, please don't hesitate to reach out to us at info@wusut.com. We're happy to help.